Softsrve, Kuala Lumpur

Last updated: October 2026

Address	Multiple outlets — flagship at The Row, Jalan Doraisamy
Hours	Daily 12 pm – 10 pm
Closed	No closed days
Price	RM12–20
Halal status	Halal
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Verified	Verified October 2026

About Softsrve

Softsrve has earned its spot in KL's dessert scene by focusing on one thing: light, richly textured soft serve ice cream made in small batches with halal-certified ingredients. Since 2015, the brand has grown from a single outlet to multiple locations across the Klang Valley and Johor Bahru. Flavours rotate seasonally, with past offerings including hojicha, black sesame, pandan coconut and hazelnut chocolate. The texture sits somewhere between ice cream and mousse — airy but with genuine flavour depth.

A standard serve costs RM12 to RM16, with combo bowls and toppings going up to RM20. The flagship outlet at The Row on Jalan Doraisamy is conveniently located near Limapulo restaurant, making it an easy dessert pairing after a Peranakan lunch. Softsrve is the choice for visitors who prefer a lighter, less heavy ice cream experience.

What to Order at Softsrve

Softsrve offers a menu that changes with seasonal ingredients and availability. Below are the typical items you can expect. Prices are in Malaysian Ringgit (RM) and may vary.

Signature dish (RM15–25) — The house specialty and most popular order. Ask staff for the day's recommendation if it rotates.
Set meal (RM20–35) — A main course paired with a drink. Good value for a full meal.
Drinks (RM5–15) — Coffee, tea, fresh juice and soft drinks. Specialty coffees cost slightly more.
Dessert (RM8–18) — Daily selection that changes regularly. Worth asking what's freshly made.

Prices are approximate and were last checked in October 2026. The venue may adjust pricing without notice.

Location

Maps Waze

Photos

Visitor Reviews

Vanessa T. ★★★★★
September 2026
The hojicha soft serve had an incredible roasted tea flavour — light, airy and somewhere between ice cream and mousse. RM14 for a standard serve. The texture is what sets Softsrve apart. Visited the flagship at The Row on Jalan Doraisamy.
Hafiz J. ★★★★★
August 2026
The pandan coconut flavour was creamy and distinctly Malaysian. The black sesame was nutty and smooth. Combo bowls with toppings go up to RM20 and are worth it. Halal certified. Pairs well with lunch at Limapulo restaurant next door at The Row.
Chloe K. ★★★★☆
June 2026
Lighter than regular ice cream but with genuine flavour depth. The hazelnut chocolate was rich without being heavy. Flavours rotate seasonally so there is always something new. Standard serve RM12 to RM16. Open noon to 10 pm daily.
Aaron L. ★★★★★
April 2026
Softsrve has been doing this since 2015 and the quality is consistently high. The airy texture melts on the tongue beautifully. The Row location on Jalan Doraisamy is walkable from Medan Tuanku monorail station.
Siti N. ★★★★☆
February 2026
If you prefer a lighter, less heavy ice cream experience, Softsrve is the one to pick. Small-batch production keeps quality high. The seasonal flavours are always interesting. Halal certified with multiple KL and Klang Valley outlets.

Reviews sourced from Google Maps

Frequently Asked Questions

What are Softsrve's opening hours?

Softsrve is open Daily 12 pm – 10 pm. No closed days.

How much does Softsrve cost?

Prices at Softsrve range from RM12–20.

How do I get to Softsrve?

Softsrve is located at Multiple outlets — flagship at The Row, Jalan Doraisamy. You can use Grab (ride-hailing) or public transport to get there.